GFX: Sherwin-Williams Aerospace Coatings
GFX: What can a trainee expect from a Sherwin-Williams Aerospace Training course?
GFX: Richard Giles Global Tech Service & Training Manager, Sherwin Williams Aerospace Coatings
Richard Giles:
The first thing and the best thing you can do in a training course is listen. Once we've compiled sort of a mental picture of ways that the training course and what's really lifestyle irritant. We stop promoting good practices which very often a lot of the problems are forgotten good practices. So we go back to basics a lot of the time and we present you know a scheme or a preparation in the paint shop which possibly has been forgotten and was never taught the correct way in the first place. And we go into really his issues of concern.
GFX: What should trainees walk away with after training?
So they have safety PPE shop cleanliness basic problem solving skills. They have a great deal of information which is relevant to their task. So they go away with a complete package that best suits their function wherever they work.
GFX: What makes Sherwin-Williams tech service successful out in the field?
I certainly pride myself on the training onsite. The discipline we encourage, again the awareness. We spend an awful lot of time with each individual if they have a problem because we want everyone to feel good, feel proud. Once you explain things in a language that can be understood easily like best practices, very often people don't realize they're not cleaning well or adjusting their equipment properly. They really are with you for life. And once we leave that site we always leave with our business cards saying we're only a phone call away.
GFX: Sherwin-Williams Aerospace Coatings
