Los clientes están primero en Sherwin-Williams Aerospace

Duración - 1:59

Ver transcripción

GFX: Sherwin-Williams Aerospace Coatings GFX: Why is Sherwin-Williams Aerospace Coatings distribution system unique? GFX: Michael Freeman North American Distribution & Customer Service Manger, Sherwin-Williams Aerospace Coatings Michael Freeman: We've really focused for years just going through independent distribution. A lot of our competitors you know they sell direct they sell maybe through you know specialized distributors but we've concentrated on distribution. We've really partner with good distributors. We've grown with them they've grown with us. And you know I think that's an important part that really differentiates us between you know our competitors. GFX: What can a customer expect from, Sherwin-Williams' customer service? We really want to make sure that it's a seamless process. If an order comes and whoever is assigned to that customer has one voice they'll take the order or request from start to finish. And that way our customers only have one person that they need to go to. GFX: How does Sherwin-Williams' Tech Service Group enhance the capabilities of your distribution partners? If one of our distributors wants one of our tech reps they requested in most cases we make sure that we have somebody there and it helps us close new customers. It helps us show an end customer that they're getting factory support through distribution and that you know. Very seldom if there are problems it's solved. But in most cases it's usually trying to show new products and new techniques that are out there right now. GFX: How important are Sherwin-Williams' distribution partners? There are in these end customers a lot more than we are. So they can see the niche markets and they help us decide which direction we're going to go when it comes to new product development or if it's a product of it needs improvement you know. So the feedback that they give us is really, really important to us growing as a company. GFX: Sherwin-Williams Aerospace Coatings

Descubra cómo Sherwin-Williams pone a los clientes en primer lugar mediante la construcción de relaciones sólidas con los distribuidores, en una entrevista con el gerente de distribución y servicio al cliente de Sherwin-Williams Aerospace Coatings en Norteamérica, Michael Freeman.

Skip carousel content

Más para ver

Videos aeroespaciales de Sherwin-Williams

Obtenga los últimos videos de productos, técnicos y testimoniales.

Ver ahora

Video

14 de agosto de 2020

Testimonio de Plane Schemer

Video

28 de julio de 2020

Testimonio de Capital Aviation

Video

28 de julio de 2020

Testimonio de Maverick Aircraft Design

Video

7 de julio de 2020

Testimonio de West Star Aviation

Acabados de aviación general
Sherwin-Williams ofrece acabados duraderas y que perdurarán en el tiempo en opciones de capa base-capa transparente para su jet comercial, helicóptero o aeronave de aviación general.
acabados de aerolíneas comerciales
Un trabajo de pintura de calidad no solo protege el avión, sino que también aumenta la imagen de la marca de una aerolínea. Una flota atractiva y bien cuidada es el mejor anuncio de una aerolínea o de un transportista de carga.
Acabados militares y de defensa
Sherwin-Williams ofrece una amplia línea de acabados de calidad y alto desempeño que cumplen con rigurosas especificaciones militares.
Productos calificados
Desde los tratamientos previos hasta las capas transparentes, Sherwin-Williams está calificado para numerosos fabricantes de aeronaves, fabricantes de piezas y organismos de aprobación.