Digital Technical Support Services

Sherwin-Williams now offers a full range of digital technical services to support your finishing operations. Our team of experts is available to provide support through virtual consultation sessions or customized online training.

To request one of our technical support services, please compile the form on this page and select one of the following services from the menu below.

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Services Menu:

  1. Technical Expert Session - Do you have a problem with the application of your product, your existing supplier, or production line? Request a Technical Expert Session to get in touch with the experienced Sherwin-Williams tech teams to solve it today. Have one of our technical experts virtually visit your facility, available through your preferred video chat or conferencing solution, to discuss improvements and troubleshoot problems on-site. 
  2. Digital Line Audits - Our expert will complete a detailed assessment of your production line through a series of questions. You can complete assessments over email by completing a questionnaire, or live as you take our technical representative on a video tour of your production line.
  3. Project Support / Project Updates - Downtime or project pauses are challenging in the best of times - today, they simply cannot happen. We're here for you to answer any questions you may have during your project implementation to maximize uptime and productivity.
  4. Training- The Sherwin-Williams technical team can deliver personalized training sessions to your organization, from a general introduction to coatings to specific detailed application techniques, or choose from one of our scheduled seminars. Sessions can be delivered live for higher engagement and interaction and recorded for later reference.
  5. Knowledge Base A wide range of digital training media - for personal and team training purposes. Request access through our contact form.


Not able to find what you are looking for? Feel free to use the contact form to get in touch with us to explain the issues you are facing. We will contact you to discuss the available options to support you. 

Request a Technical Consultation

Submit a request for virtual technical support through the form. A member of our team will reach out to discuss your request and schedule a digital consultation at your convenience.
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