<begin subtitles>
00:00:03:07 00:00:05:03
Sherwin Williams has been pivotal
00:00:05:04 00:00:06:18
in our growth.
00:00:06:19 00:00:09:05
We're a small MSO
00:00:09:06 00:00:11:15
family operated, been open for 20
00:00:11:16 00:00:12:20
plus years.
00:00:12:21 00:00:14:17
We just recently purchased a new
00:00:14:18 00:00:16:12
roughly 20,000 square foot building
00:00:16:13 00:00:17:17
in Ann Arbor.
00:00:17:18 00:00:19:12
Sherwin's come aboard to help us
00:00:19:13 00:00:20:03
out.
00:00:20:04 00:00:21:13
That was a huge statement that we
00:00:21:14 00:00:23:17
were able to bring everyone in
00:00:23:18 00:00:25:17
to help from
00:00:25:18 00:00:27:09
the tech reps, from the branch
00:00:27:10 00:00:29:24
staff, from ASM to the director,
00:00:30:00 00:00:31:15
to the consulting team.
00:00:31:16 00:00:32:24
They were amazed how
00:00:33:00 00:00:34:14
Sherwin-Williams, the support
00:00:34:15 00:00:35:21
system, was as a whole.
00:00:35:22 00:00:38:14
Lance was instrumental in
00:00:38:15 00:00:40:15
being there, understanding
00:00:40:16 00:00:42:10
what the paint team, the body team
00:00:42:11 00:00:44:07
needed, making sure that we had
00:00:44:08 00:00:46:07
them fully supplied with the
00:00:46:08 00:00:47:13
product.
00:00:47:14 00:00:49:16
Our product, it was developed for
00:00:49:17 00:00:51:06
easy to paint.
00:00:51:07 00:00:52:20
It was developed to have better
00:00:52:21 00:00:55:08
success on color matching.
00:00:55:09 00:00:57:19
We prepare the painters how
00:00:57:20 00:00:59:18
to use our product, how to mix
00:00:59:19 00:01:02:11
it, how to spray it.
00:01:02:12 00:01:04:05
And from there, I mean, they're good
00:01:04:06 00:01:05:06
to go.
00:01:05:14 00:01:07:00
Usually the painters are the biggest
00:01:07:01 00:01:07:24
thing.
00:01:08:00 00:01:09:23
They don't like change, but they do,
00:01:09:24 00:01:10:23
they love it.
00:01:11:15 00:01:13:12
The support with Sherwin-Williams
00:01:13:13 00:01:14:25
has been excellent.
00:01:15:00 00:01:17:20
From day one, they brought their
00:01:17:21 00:01:19:19
training staff in and they worked
00:01:19:20 00:01:20:17
with us.
00:01:20:18 00:01:22:18
They enjoy the product and they
00:01:22:19 00:01:24:17
like spraying it. It's a lot easier
00:01:24:18 00:01:26:19
and the
00:01:26:20 00:01:29:01
quality is exponential.
00:01:29:02 00:01:30:12
When I walk into a shop I take a lot
00:01:30:13 00:01:31:15
of pride in knowing that
00:01:31:16 00:01:33:04
Sherwin-Williams can offer a
00:01:33:05 00:01:35:09
complete offering and
00:01:35:10 00:01:36:21
we have a full service system here
00:01:36:22 00:01:38:08
at the branch where we can deliver
00:01:38:09 00:01:39:23
at any time for any customer.
<end subtitles>
