Starnes Collision Center: A Seamless Sherwin‑Williams Conversion

Duration - 1:42

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  A-2186405-V KC Starnes Testimonial Video - SW - FINAL.txt English (US) 00:00:03.920 — 00:00:21.120 · Speaker 1 The value in a supplier means somebody that is going to be true. Somebody that's going to be there for you when you need information. You need material hotshotted. You need someone there that you can call and rely on. Sherwin Williams is doing this for us. They care. 00:00:21.640 — 00:00:40.080 · Speaker 2 What made us the right fit for Starnes Collision is really the team and the support that we can provide for their business, along with our product line. I've introduced many people from our team, from the branch manager to our tech reps, and really it was a collaborative team that helped provide them what they needed, that they were kind of lacking. 00:00:40.000 — 00:01:06.840 · Speaker 1 the experience of our conversion process was ultimately seamless. They came in one day, painted our paint room, painted our primer room, converted everything. The guys were working. They were helpful. They answered questions. My painter's been with me almost ten years, so ultimately making him comfortable is very important because he's a huge part of our team. You think to yourself, is this going to make him uncomfortable, Wow he loves it! 00:01:07.480 — 00:01:13.000 · Speaker 3 We sell as a team. We service as a team, and that's where Sherwin-Williams becomes special. 00:01:14.040 — 00:01:28.600 · Speaker 1 If we do need a hot shotted item or any kind of material or paint line, they do send it quickly. I can't express that. I actually did this yesterday myself. I put in a call for my team. It was here within the hour. 00:01:29.960 — 00:01:30.959 · Speaker 1 We at Sherwin-Williams 00:01:31.360 — 00:01:36.000 · Speaker 2 to deliver top notch customer service because that's what we will always do here.

Starnes Collision Center (Charlotte, NC) converted to Sherwin‑Williams in a single, seamless day—freshly painted mix room, on‑site support and a team that kept production moving. With Collision Core™ Inventory, Starnes now captures reimbursements and save hours. Watch how trust and responsiveness created a true partnership.