Ecolean University

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A Fireside Chat with Mike Anderson
In this session, we’ll sit down with Mike Anderson, President of Collision Advice.  He’ll share a brief industry update and then we’ll open it up to questions from you. 
100% Disassembly
Join Mike Anderson as he discusses how to institute disassembly.
Achieving Service Excellence
Join Lee Rush as he talks about achieving success excellence.
Assertiveness Without Resorting to Emotional Self-Destruction
Join Lori-King Taylor as we discuss strategies to develop Assertiveness without being aggressive or abusive. This skill enhances self-care and self-respect.
Calibrations and Test Drives
Join Mike Anderson and Ted Williams as they discuss Callibration and Test Drives in this session.
Capturing in a Crisis
Join Mike Anderson and Lee Rush as they discuss capturing business in a crisis.
CCC Indicator and DRP Scorecards
Join Mike Anderson as he discusses utlizing ccc to improve performance.
Collision Vehicle Repair | Destructive Welds
In this webinar, learn why destructive test welds are important, how to justify them to an insurance company, and most importantly how to perform them.
Collision Vehicle Repair | Implementing an Admin Team or Cell System
In this session, Collision Advice will share how a Collision Repair facility can implement an Admin Team/Cell System to reduce stress and eliminate human disruption to work smarter not harder. In addition, attendees will learn how to utilize staff members to work to their strengths and staff appropriately.
Collision Vehicle Repair | Using Connected Data for Cycle Time Improvement
Join Tom Hoerner as he discusses how to use data to find opportunities and create measurable improvements to cycle time.
Commercial Truck Series | Accurate Repair Orders, Better Repair Times
This session will cover best practices for heavy trucks around damage assessment and estimating to improve repair order accuracy. The process improves repair cycle time by eliminating delays around missed parts and operations.
Commercial Truck Series | HD Safe and Proper Repairs
In this webinar, we'll discuss how to build your brand through grass roots marketing using community events, such as a Ladies Night, Car Clinics and much more.
Commercial Truck Series | Making a HD Specific Material Plan
This session will cover how to predictably estimate material usage for heavy trucks based on repair need and size.
Commercial Truck Series | Unforgettables, Items Commonly Overlooked
Missed operations, parts and procedures can seriously impact your ability to meet delivery timelines. This timeline is even more critical when your customer is dependent on that vehicle to generate revenue. This session will address the unforgettables or items commonly overlooked during heavy truck damage assessment.
Creating an Apprenticeship Program and Recruiting Young People to the Collision Industry
It is no secret that there is a technician shortage in the collision repair industry.  In this webinar, Collision Advice in conjunction with Collision Engineering/Ranken College talk about how to recruit and attract young people to the collision repair industry and how to create an apprenticeship program at your shop.
Damage Analysis and Blueprinting - Session 1
Join Lee Rush as he discusses Damage Analysis and Blueprinting. This is the first of two sessions.
Damage Analysis and Blueprinting - Session 2
Join Lee Rush as he discusses Damage Analysis and Blueprinting. This is the second of two sessions.
Employee Retention and Engagement
This session will discuss strategic actions to keep employees motivated and focused. Hence, they elect to remain employed and fully productive for the organization’s benefit. You can then move your employees from simply “putting in their time” to being committed to their work.  We will also discuss how to mix up your employer brand to stand out from your competition and attract the right employee.
Estimating Solutions for Profit
Join Lee Rush as he discusses the process of estimating solutions for profit.
Express Repairs
Join Tom Hoerner as he discusses express repairs.
Financial Basics
Join Mike Anderson as he goes over financial basics.
Financial Troubleshooting
Your financials should tell you where you are making money, where you are losing money and where you aren’t maximizing your profits.  However, when financials alert you to a problem where should you look to discover what is really causing the issue? In this webinar, Collision Advice helps you troubleshoot and investigate common financial problems in a collision repair business. 
Fostering a Culture of Sustainable Change
In this workshop, we will discuss a step-by-step change management process that will give leaders the tools to implement changes more smoothly and to have those changes better accepted. 
Generational Leadership | How to Lead a Multi-Generational Staff
Join Lori King-Taylor and gain a better understanding of your employees' tendencies, work styles, and pain points so that you can get each generation to buy into your company's shared vision.
Holding Community Events at the Repair Center
In this webinar, we'll discuss how to build your brand through grass roots marketing using community events, such as a Ladies Night, Car Clinics and much more.
In Process Quality Validation
Join Lee Rush as he discusses in process quality validation.
Inside Secrets of a Master Negotiator
Join Lee Rush and Mike Lanza as they discuss negotiating with adjusters.
Intentionally Balanced Leadership
Join us as we discuss how you can become an Intentionally Based Leader!
Making Safety Inspections a Non-negotiable Item
Most, if not all, OEMs have safety inspections that need to be performed when a vehicle is in a collision whether the airbags deploy or not.  In this webinar, Collision Advice discusses these safety inspections, what is involved and what components need to be inspected.  It covers how to discuss and how to educate consumers and insurers about these inspections in a way that educates, not alienates.  This session is an impassioned plea to the claims and repair industries to place consumer-safety at the forefront, by performing critical steps to ensure safety.
Negotiations: How Active Communication Can Lead to Better Negotiations
Join Mike Anderson of Collision Advice to hear how you must make it a habit to use active communication so you can increase the likelihood you are easily understood, leading to easier negotiations.
Paint and Material Costs Best Practices
Join Tom Hoerner as he discusses some of the best practices for paint and material costs.
Paint Materials Reimbursement Best Practices
Join Mike Anderson as he discusses best practices when it comes to reimbursements on paint materials.
Parts Correctness - Session 1
Join Lee Rush for the first in a pair of sessions regarding parts correctness for your repair shop.
Parts Correctness - Session 2
Join Lee Rush for the second part in a pair of sessions regarding parts correctness for your repair shop.
Researching OEM Repair Procedures
Join Mike Anderson as he discusses OEM Repair Procedures.
Scheduling for Success
Join Tom Hoerner as he discusses the ways in which you can schedule for success.
State of the Industry
The webinar also looks at legislation updates on laws and pending court cases that could impact your business.
The Culture Code
Learn the key attributes and benefits of each concept, the consequences of ignoring them and gain insights into how to implement them in your workplace.
The Power of Data - Utilizing CCC to Improve Performance
Mike Anderson and Ray Chew discuss how the power of data and utilizing ccc can improve performance.
The Power of Data - Utilizing QV to Improve Performance
Lee Rush discusses how the power of data and utilizing QV can improve performance.
Three Steps to Improving Cycle Time
Join Tom Hoerner as he discusses the three steps necessary to improving cycle time in the industry.
Winning The Keys
Join Lee Rush as he discusses selling skills that will help you capture the sale.
Workshop Optimization 2022
Join Mike Lanza as he discusses Workshop Optimization.

Ecolean University is presented by the Automotive Finishes division of Sherwin-Williams®. The Automotive Finishes division of Sherwin-Williams® manufactures and distributes a complete line of advanced technology paint and coating systems for automotive, aerospace and fleet refinishing industries and includes Sherwin-Williams® and Valspar® brands, as well as FASTLINE®, U.S. Chemical & Plastics® (USC) and House of Kolor®. Providing high performance interior and exterior coatings, along with collision repair products to authorized jobber and warehouse distributors, collision repair facilities, dealerships, fleet owners and refinishers, production shops, and original equipment manufacturers, the Automotive Finishes division of Sherwin-Williams is committed to providing its customers with not only superior products and services, but world class color tools, technical training and business consulting ranging from collision repair design services to innovative technologies for shops to drive in-process quality and production, as well as ongoing education like Ecolean University.

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